Refund & Event Cancellation Policy

Council Oak Lodge #745

All ticket purchases and donations support the mission and operations of Council Oak Lodge #745, Free & Accepted Masons of Indiana, and are generally considered final.

Refunds

Refunds are rare and may be granted at the sole discretion of the organization in limited circumstances.

If a Refund is Approved:
  • Refunds will be issued to the original payment method
  • Payment processing costs are non-refundable and will be deducted from the refund amount

Donations

Donations are non-refundable once processed, except where required by law.

Event Cancellation or Modification

In the event an event must be cancelled, postponed, rescheduled, or modified due to circumstances beyond the organization's control — including but not limited to:

Circumstances Beyond Our Control:
  • Severe weather
  • Public health emergencies (including COVID-19 or similar outbreaks)
  • Government orders or restrictions
  • Acts of God or other unforeseen events
The Organization Reserves the Right To:
  • Issue refunds, partial refunds, or credits at its discretion
  • Apply approved refunds excluding non-refundable payment processing costs
  • Offer ticket transfers or credits toward a future event when appropriate

No Additional Liability

The organization is not responsible for:

  • Travel expenses
  • Lodging costs
  • Other incidental expenses incurred by attendees
Tax-Deductible Donations

Council Oak Lodge #745 is a 501(c)(10) nonprofit organization. Donations may be tax-deductible to the extent allowed by law. Tax receipts will be provided for contributions.
EIN: 23-7139420

Questions About This Policy?

For questions regarding refunds, event cancellations, or this policy, please contact us:

Council Oak Lodge #745
19780 Brick Rd
South Bend, IN 46637-1800

Phone: (574) 272-4073
Email: info@counciloak745.org

This policy is subject to change without notice. Last updated: December 2025